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HP Recommended
HP LaserJet Pro MFP 281 FDW
Microsoft Windows 10 (64-bit)

I need help with laserjet pro mfp 281 FDW toner supply level incorrect and HP cartridges recognized as used. 

I believe these were the original cartridges that came with the printer but on the Supplies Status report they just state used for all 3.

I've replaced the black cartridge once with 202X at end of July 2020 and the printer has only been used at home very infrequently, maybe 300 pages maximum.  However on the supply level it says low with pages printed=2693 and pages remaining approx=100

 

Can anyone help with resetting this somehow so I can get an accurate idea of what I need to do to have a correct count and know what cartridges to replace?

 

Thanks

Rachel Mary Harriss
1 REPLY 1
HP Recommended

@RachRB

 

Welcome to HP Support Community


I would like to help

 

You could try performing an NVRAM Reset and check if that helps

 

Please check your Inbox for Instructions


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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