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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Light or no print 5520

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09-22-2020 08:36 AM
I have a hp photosmart 5520. Was working great but I moved it into my daughters room to connect to her school computer and I cannot get it to work well. It sometime prints dark but mostly prints super light and barely can see it at all. I even tried printing some of the staff music pages and they were too light to use so I have to search online for free pages to print. I was able to get 1 of like 20 to print dark enough. Please help, she even just tried printing a document she got from her teacher but the most I could get it to do was faint gray. I even tried printing it to pdf first and then printing but it was even lighter then.
09-22-2020 09:02 AM
Hello, i found this forum online and should be able to help you out with your problem.
https://support.hp.com/us-en/document/c03955472
Hope this helps, thanks.