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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Loading paper face down

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01-07-2019 11:18 AM
Just purchased the printer. Can you change the printing from paper face down to paper face up? Face down is a big problem when you are printing a lot of checks. When you load the checks the most recent check is on the bottom and the printer pulls from the top. Needless to say all my check numbers were out of order. Trying to fix this before nexrt pay. I can't believe I would need to manually rearrange the checks before putting in the tray. HELP!
01-08-2019 07:31 PM
Thank you for joining HP Forums.
It's a pleasure assisting you in finding answers to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Could you please help me with the operating system of the computer?
What are you trying to print?
Could you please brief the issue in detail to assist you better?
Keep me posted,
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
01-10-2019 07:23 AM
I have Windows 10 Pro and I am printing payroll checks. When you take the checks out of the box and turn them face down, the next check number to be used is on the bottom but the printer pulls the check from the top of the stack. We print a lot of checks and there is no way to take the stack and manually rearrange the checks so the next check number that should be used is on the top. This would be alleviated if I could place the checks in face up. Hope this helps
01-10-2019 07:07 PM
Let's try setting the Page order
Where you can print pages from front to back or back to front.
Click on this link: https://support.hp.com/in-en/document/c02227495
Then, Under Layout and formatting settings follow location for Page order.
Keep me posted, how it goes!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee