Locating cartridge door on HP 8710 printer. Manual guides are unclear.

[MLT41]

I am beyond frustrated.  After a paper jam, which I thought I had cleared, I cannot open the cartridge door.  I am unable to print.

[A4Apollo]

Hi! @MLT41, Thanks for stopping by the HP Support Forums!

I understand you have issues opening the cartridge door on the printer.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Excellent description and a great diagnosis done. It is greatly appreciated.

Try the steps recommended below to replace the ink cartridges on the printer.

Replace the cartridges

Follow these steps to replace the cartridges.

1. Turn on the printer.

2. Place your fingers into the slot on the left side of the printer, and then pull to open the cartridge access door.

   The carriage moves to the left side of the printer.

   1. Slot for opening the cartridge access door

3. Wait until the carriage is idle and silent.

4. Push in on the front of the cartridge to release it, and then pull it toward you to remove it from its slot.

   

5. Remove the new cartridge from its package.

6. Hold the new cartridge so that the cartridge contacts face the printer.

7. Slide the new ink cartridge into its slot, and then gently push it forward until it snaps into place. Make sure the letter on the ink cartridge matches the letter on the slot.

      CAUTION: 

   Do not lift the latch handle on the carriage to insert ink cartridges. Doing so could cause the printhead or ink cartridges to be incorrectly seated, which could damage the print mechanism and cause printing problems.

   

8. Repeat these steps to install any other new cartridges.

9. Close the cartridge access door.

   

Let me know if this helps!

Take Care! 🙂

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