Low Ink Error Message - Printer won't print

[oldag]

I have an HP 8035 printer.  When I try to print I get an error message that the printer ink is low even though I have replaced all the printer cartridges.  

[Garp_senchau · Accepted solution]

@oldag, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you're experiencing a low ink error message on your HP 8035 printer despite having replaced all the ink cartridges, here are some troubleshooting steps you can follow to resolve the issue:

Reset the Printer:

• Turn off the printer.
• Unplug the power cord from the printer.
• Wait for about 60 seconds.
• Plug the power cord back in and turn on the printer.

Check Installation:

• Ensure that the ink cartridges are installed correctly.
• Open the ink cartridge access door.
• Remove the cartridges and reinsert them, making sure they click into place securely.
• Close the access door.

Clean Electrical Contacts:

• Power off the printer and unplug it for safety.
• Remove the ink cartridges.
• Use a lint-free cloth slightly dampened with distilled water to gently clean the electrical contacts on the cartridges and inside the printer.
• Allow the contacts to dry, then reinsert the cartridges.

Ink Cartridge Status:

• Double-check the status of the ink cartridges through the printer's control panel or software on your computer.
• Ensure that the cartridge part numbers match what is specified for your printer model.

Update Printer Firmware:

• Visit the HP website to check for any firmware updates available for your printer model.
• Download and install any updates, which can resolve compatibility issues with new ink cartridges.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[oldag]

This reply was extremely helpful.  It resolved my problem and got me back in business.  Thank you very much.

[Garp_senchau]

Hey @oldag,

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue.

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help!

Thanks again for your confirmation, and we wish you an amazing day ahead!

Best Regards,