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‎09-01-2023 11:51 PM

HP Recommended
Product: HP LaserJet M110we Printer

The printer is showing on the laptop as offline and orange attention light on printer is blinking constantly.

I have done factory reset, been through the HP smart app troubleshooting and still can't get it working.

The printer can do a self print but the printout says 'Printer cannot print. A problem has occurred and you will be unable to print except for printer reports until the issue is resolved'

Category:
27 people had the same question
1 REPLY 1

‎09-04-2023 01:15 PM

HP Recommended

@Grizzman01 

 

Welcome to the HP support community.

 

I understand that you are getting a printer offline error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
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