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‎08-17-2021 10:19 AM - edited ‎08-18-2021 12:25 PM

HP Recommended
Product: HP LaserJet Pro M1212nf Multifunction Printer series
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

my printer shows in both lines in the display "No String in R0". After ca. 5 s the display turns blank and after another 5 s "No Strings in R0" is shown again.

 

I can't connect via USB or ethernet. 

I have tried to reset to factory settings ("Cancel" + "Copy" Button + Turn On), however this has no effect. 

 

The error occures since I have tired to install it as a network printer. I guess some firmware update went wrong.

 

Do you have an idea how to fix it?

 

Cheers,

Jim

Category:
3 REPLIES 3

‎08-26-2021 07:35 AM

HP Recommended

@JimPanse, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to use the printer due to this error. Let us perform an NVRAM reset on the printer to resolve this issue.

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎09-12-2021 10:48 AM

HP Recommended

Hi, 

 

sadly your solution did not fix my problem.. I guess I need a new printer 😞

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‎09-12-2021 10:57 AM

HP Recommended

@JimPanse

 

That's unfortunate. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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