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M203dw
macOS 10.14 Mojave

I inserted a new toner cartridge 30X, but the light on my printer still says the toner is low. I cannot connect to the Internet for it to recognize the new toner cartridge.

1 REPLY 1
HP Recommended

Hi,

just making sure, you refer to light 4 as described?

https://support.hp.com/lt-en/document/c05240934

 

From System Preferences select Pritners & Scanners and then select your printer, click Printer Settings and there you should see an option to show the printer web page.

 

Access its EWS and select Supplies Status, make sure you refer to the correctly indicated level, there are both the toner (30A/30X) or the 32A Imaging Drum which might be low.

 

Shlomi



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