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Hi.
I've owned this printer for around 9 months, from new, during which time it's had fairly low to average usage. I moved from a Samsung colour laser to this as I wanted improved quality and full duplex printing and scanning (fax is an unused bonus).
Until recently, the printer has behaved impeccably but is now exhibiting white spots down the middle of every page printed. I've checked the 4 toners and don't see any damage but have noticed what look to be "dimples", down the middle of what I presume is the transfer belt. These dimples would appear to be consistent with the white spots on the page.
As the printer is still under warranty, is this something that could be repaired without incurring cost?
Thanks,
J.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
That is something that should be warrantable. Depending on the warranty terms in your area they will repair or replace. You will need to open a case at support.hp.com
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
That is something that should be warrantable. Depending on the warranty terms in your area they will repair or replace. You will need to open a case at support.hp.com
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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