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‎02-05-2021 11:01 AM

HP Recommended

FINALLY making some progress. I went into Windows settings and turned off a lot of the background apps.  Then make sure I reboot the computer daily.  If I go a couple of days not needing to print and the computer has been on the whole time, the same issue happens.

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‎02-09-2021 12:09 PM

HP Recommended

@2307GK

 

This might further require remote assistance.

 

Please reach out to the HP Support in your region for further course of action

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎02-09-2021 03:47 PM

HP Recommended

Thank you, I will contact them. The problem is back. 

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