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‎06-16-2022 07:35 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M476dw
Operating System: Microsoft Windows 10 (64-bit)

My M476DW prints randomly horizontal stripes of random color at random positions 

It is funny but many times the printer prints as it should.

So printer prints
randomly horizontal stripes

of random color

at random position
Anybody has a solution

 

8 REPLIES 8

‎06-16-2022 07:41 AM

HP Recommended

Toner cartridges replace them.




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‎06-16-2022 07:42 AM

HP Recommended

Was wondering how I can upload hpscan3.pnghpscan2.pnghpscan1.png

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‎06-16-2022 07:43 AM

HP Recommended

Are you sure ??

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‎06-16-2022 07:46 AM

HP Recommended

If the problem started after cartridge change and you are using non-HP toner cartridges then it's possible.




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‎06-16-2022 07:58 AM

HP Recommended

Correct - problem did not start after a cartridge change.

It started after a few hundred copies were printed and as I have mentioned problem appears completely randomly.

And yes you are right - the last set of cartridges were non HP. But I would understand if it was one problematic  cartridge but all of them (I assume you have seen the pics)

Well I can try to get a new set of cartridges (expensive solution as cartridges have another 40% to be used) and see what happens.

Any idea what could be plan B  ?? ( I mean if Plan A -cartridge change does not work)

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‎06-22-2022 03:06 PM

HP Recommended

Anybody else got an idea what can be the problem with those colored stripes ???

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‎06-22-2022 03:12 PM

HP Recommended

One more print example

 

f_print.jpg

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‎06-22-2022 03:14 PM

HP Recommended

Changing print cartridges is cheaper than printer repair.




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