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HP LaserJet MFP M233dw Printer

MFP M 233 dw printer 49 error in display panel

3 REPLIES 3
HP Recommended

Hi @Salman0401,

 

Welcome to the HP Support Community!

 

There is no option to downgrade the printer firmware. Let us try these steps:

Through the printer's control panel, disable Wireless printing (if equipped).

 

Turn the printer off and unplug the network and/or USB cables.

If you are using a surge protector, remove it. Plug the product directly into the wall socket.

 

Turn the printer ON, does the printer return to the Ready state?

If NO, your printer requires service, please contact HP Customer Support.

 

If YES, print an internal page, such as the Configuration Report, to demonstrate printer functionality.

Check the firmware version and update if a newer version is available at HP.com.

 

Attempt to isolate the 49 error to a specific connection type (Wireless, USB, LAN) or file:

Start with only a USB connection and a simple test file from your PC to demonstrate printer functionality.

 

Connect the printer to the network and send the same file.

Continue troubleshooting below based on your findings.

 

In cases where it is believed a specific file is the cause of the 49 error, try:

Use a different print driver. For example, if you are using the universal print driver (UPD), try printing the same file with the PCL 5 or PCL 6 driver.

Change the file format when saving. For example, save the file as a PDF or other file format before printing.

 

If the error occurs when scanning, try a different resolution or save in a different file format.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Salman0401

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Salman0401

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Nal_NR-Moderator
I am an HP Employee

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