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08-13-2021
10:46 PM
- last edited on
08-14-2021
06:46 AM
by
MayS
My HP smart tank 530 printer is stuck in MFG mode and showing that it is 610 printer instead of 530. How can I reset my printer to 530 from 610 and how can I get out of MFG mode HP service engineer are unable to solve my problem
08-20-2021 09:55 AM
Hi @Aman56,
I'd like to help!
I understand that the printer is stuck on the start-up screen.
Let's try a power reset on the printer
Reset the product
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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