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HP Recommended
HP Color LaserJet Pro MFP M283cdw
macOS 12.0 Monterey

This is a OSX Ventura problem, but HP does not offer that option on this board.  

I finally got some p[rinting going by disconnecting my Ethernet connection to my MFP m283cdw, and using AirPrint I am able to print finally.

This printer has been workign fine under all versions of OSX prior to Ventura - on my Intel Mac's.  Once I purchased a new M1 MacBook Pro, I could not print from any device.

I got relief by finally disconnecting my Ethernet connection to the printer, and tried AirPrint, and that is working.

I'm sorry to say that I found the HP support pages of no use.  

There appears to be a critical need for new drivers for Ventura on M1, M2 Mac's.  

3 REPLIES 3
HP Recommended

Same equipment here, same problem. I've been trying to print a PDF and the printer keeps crashing. Plugged it directly into the wall, restored network default settings, re-connected the printer to the house wifi. Printer was also saying it "could not connect to the service."  Also, the printer jammed a couple of times. 

HP Recommended

One other odd thing:  As long as my Ethernet cable was attached, I kept getting "paper jams".  This has never been a problem on the printer.  Once I disconnected the Ethernet cable, this false paper jam went away.  I will note that the paper did actually jam!  Weird.

HP Recommended

@OldTimerkC

 

Welcome to the HP support community.

 

I understand that you are getting a service 79 error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.