• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-07-2023 01:02 PM

HP Recommended
Product: Samsung ml2525 laser printer
Operating System: Microsoft Windows 10 (64-bit)

I have a Samsung ML2525 and am told HP now 'owns' that line.  My issue: The status light is solid red.  The 'Easy Print Manager' diagnostic software provided tells me the printer is 'Not available'.  It is.  I can print to it.  So the diagnostic software is useless.  As mentioned, it prints just fine.  What does the solid red status light mean?  The only thing I could find somewhat related via Google paired the solid red with a flashing red but there's only one light active on the machine and its solid red.

 

I see these forums aren't very active so I'm not expecting much but figured I'd give it a shot by asking here as this is the only place where Samsung printers are supported.

 

In advance, thanks for any advice anyone may be able to provide to me.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.