• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
MFP M176n
Microsoft Windows 10 (64-bit)

My MFP M176N COLORLASERJET is stuck on initializing. 

Kindly advise on what I should do.

I have tried removing the power cable several times but the problem not solved.

1 REPLY 1
HP Recommended

@SUNDAYA Welcome to HP Community!

 

I understand that printer stuck on initializing.

 

Please perform the hard reset and check.

 

  1. Turn the printer on, if it is not already on. 

  2. Wait until the printer is idle and silent before you continue. 

  3. With the printer turned on, disconnect the power cord from the rear of the printer. 

  4. Unplug the power cord from the wall outlet. 

  5. Wait at least 60 seconds. 

  6. Plug the power cord back into the wall outlet. 

  7. Reconnect the power cord to the rear of the printer. 

  8. Turn on the printer, if it does not automatically turn on. 

  9. Wait until the printer is idle and silent before you proceed 

Are these the steps you used to manually move the carousel?

  • Open the scanner lid and the lid below that so you should see the toners.
  • On the left-hand side of the black frame, you will see an oval hole with a white plastic piece inside it.
  • You will need to use something to push down on the white plastic piece, at the same time push the carousel backwards, don't touch the toner, though. It has to be in the exact right position in order to be able to pull the toner out.

I included a picture with the general area, where to use the manual feature on the printer.

 

 

If the issue continues, please contact  HP Customer Support to find out what service or trade-in options are available. Fill in the model number and the form to receive a case number for quicker assistance.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.