MY PRINTER IS NOT SCANNING THERE IS SOME SCAN ERROR MASSAGE SHOWN YOUR PRINTER IS REJECTED FOR SCAN

[RAHUL1822]

SCANNING WAS CANCELED FROM SCANNER SCAN CANCLED

[A_Gayathri]

Hi @RAHUL1822,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're getting a "Scan Canceled" or "Your printer is rejected for scan" error with your HP Ink Tank 319 printer, you can try the following steps to troubleshoot the issue:

• Check for Errors: Look for any error messages or warning lights on the printer. Clear any paper jams or other issues that might be preventing the scanner from functioning properly.
• Restart the Printer: Turn off the printer, unplug it from the power source, wait for about a minute, then plug it back in and turn it on. Sometimes a simple restart can resolve scanning issues.
• Update Printer Software: Ensure that you have the latest drivers and software installed for your printer. You can download the latest versions from the HP Support website.
• Check Connections: If you're using a USB connection, make sure the cable is securely connected to both the printer and the computer. If you're using a network connection, verify that the printer is connected to the same network as your computer.
• Check Scan Settings: Open the scanning software on your computer and check the settings. Make sure the correct scanner is selected and that all settings are properly configured.
• Run HP Print and Scan Doctor: HP provides a diagnostic tool called HP Print and Scan Doctor that can help identify and resolve scanning issues. You can download it from the HP Support website. HP Print and Scan Doctor
• Perform a Hard Reset: If none of the above steps work, you might want to try performing a hard reset of the printer. Refer to the printer’s manual for instructions on how to perform a hard reset.

Refer to this document: HP Ink Tank 319 User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.