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‎08-01-2019 08:45 AM - last edited on ‎10-30-2020 03:51 PM by

HP Recommended
Product: hp 5663
Operating System: Microsoft Windows 10 (64-bit)

hp envy 5663 printer head won't align.  have cleaned cartridges and tried resetting and power off and back on with no luck

1 REPLY 1

‎08-03-2019 03:53 PM

HP Recommended

@rs4656,

 

Welcome to the HP Support Community!

 

Are you getting any error on the printer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-envy-5660-e-all-in-one-printer-series/6809225/model/8654994/...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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