Mac 3M desktop cannot see printer--the blue light on printer keeps flashing

[Hermann5]

HP S/N #[edited]

[Hermann5]

Don't unerstaad "Hermann--New member etc" question

[Hermann5]

HP Envy Inspire printer/scanner  S/N #

[Hermann5]

HP ENVY Inspire S/N #[edited]

[Hermann5]

HP ENVY Inspire 7200e

[VikramTheGreat]

Hi @Hermann5,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

A flashing blue light on your HP ENVY Inspire 7255e means the printer is in Wi-Fi setup mode or has lost its wireless connection. Since your Mac can’t see the printer, here’s how to fix it:

1. Confirm Wi-Fi Setup

• On the printer screen, go to: Setup → Network Settings → Wireless Setup Wizard
• Reconnect to your Wi-Fi network (make sure it’s 2.4 GHz, not 5 GHz).
• Enter your Wi-Fi password carefully.

2. Restart Devices

• Power cycle your printer, Mac, and router.
• This clears temporary network issues.

3. Use HP App

• Download HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
• Open the app and click Add Printer.
• If the printer doesn’t appear, click Set up a new printer and follow the steps.

4. Check AirPrint

• On your Mac: 
  • Go to System Settings → Printers & Scanners.
  • Click + and see if the printer shows up as AirPrint.
  • If not, ensure both devices are on the same Wi-Fi network.

5. Reset Network Settings (if needed)

• On the printer: Setup → Network Settings → Restore Network Defaults
• Then repeat the wireless setup.

💡 Tip: If your router uses a combined SSID for 2.4 GHz and 5 GHz, temporarily split them and connect the printer to the 2.4 GHz band.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat