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‎04-15-2025 08:55 AM - edited ‎04-15-2025 10:15 AM

HP Recommended
Product: HP LaserJet 2420d Printer

Hello!  I recently got a new PC and am running Windows 11 and McAfee.  I successfully installed all of our printers and scanners.  However, whenever I print to the HP LaserJet 2420d printer, McAfee quarantines a file called hpcEN130.chm.  Is this a valid HP file?  My job will still print but it is annoying that McAfee keeps quarantining this file.  Should I mark it as safe?

 

UPDATE:  chatted with HP and was told that it is just a driver discrepancy because the printer is very old and McAfee is new.  So, all is well.

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