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‎04-06-2016 03:33 PM

HP Recommended
Product: Deskjet 3050
Operating System: Microsoft Windows XP
I have a Deskjet 3050 in mfg mode on the screen with none of the buttons being responsive. Can someone help?
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-07-2016 04:15 PM

HP Recommended
 
Welcome to the HP forums!
 
I see you have a Deskjet 3050 that is stuck in MFG mode and the front panel seems to be unresponsive. I will do my best to assist you.
 
Normally, I would suggest that you try to restore the printer to it's defaults, but because the buttons are unresponsive I am going to send you instructions for a reset. I just sent you a private message. If you are not sure how to check your forum messages  this post, has instructions.
 
Let me know if you require any further assistance.
 
If this helps show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.
 

I hope this helps, and have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-07-2016 04:15 PM

HP Recommended
 
Welcome to the HP forums!
 
I see you have a Deskjet 3050 that is stuck in MFG mode and the front panel seems to be unresponsive. I will do my best to assist you.
 
Normally, I would suggest that you try to restore the printer to it's defaults, but because the buttons are unresponsive I am going to send you instructions for a reset. I just sent you a private message. If you are not sure how to check your forum messages  this post, has instructions.
 
Let me know if you require any further assistance.
 
If this helps show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.
 

I hope this helps, and have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Was this reply helpful? Yes No

‎04-07-2016 04:18 PM - edited ‎04-07-2016 04:18 PM

HP Recommended

 

 

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Was this reply helpful? Yes No

‎03-10-2017 06:31 AM

HP Recommended

Hi

 

I have the same problem with my Office Jet 3831.

Can I get a solution?

 

Thanks

Tom

Was this reply helpful? Yes No
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