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‎10-12-2019 08:07 PM

HP Recommended
Product: C310
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Photosmart Premium e-All-in-One Printer series - C310 but my kids threw away my Setup Cartridges that came with my printer. It's now asking me to insert them after I bought new OEM certified HP Ink Cartridges.  I have no idea how to by-pass this message and I really need to print some important time-sensitive documents that need to be printed immediately.

1 person had the same question
1 REPLY 1

‎10-15-2019 10:34 AM

HP Recommended

@Lakuma

 

Welcome to HP Support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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