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Missing or failed printhead - HP Officejet 6600 e-All-in-One Printer series - H711

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HP Officejet 6600 e-All-in-One Printer series - H711
macOS 10.15 Catalina

Hi, I have a 'HP Officejet 6600 e-All-in-One Printer series - H711'.

Its showing this error on the printer display 'Missing or failed printhead '. I have tried the solutions posted on this group but it hasn't helped. 

Do any of the experts have any suggestions?

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HP Support Agent
HP Support Agent
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@BP-2020-Jan, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error. Make sure you have tried the steps mentioned in this document - Error Indicates Faulty Printhead

 

If the error persists, I'm afraid this is a hardware issue. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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