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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Missing printing in black - Officejet 200 Mobile

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09-10-2018 08:22 AM
Hi Forum
When I print in black text some of the printing is missing. Like in stripes or entire lines.
The printer has not been used for at period of time (3 months).
Could it be due to a clogged print head and if so, how do I handle that issue.
Or do you no of any other reasons for this issue?
Print quality diagnostics page looks fine related to colors, but some parts of black text lines and the entire line of bullit no. 6 is missing.
I have already gone through the "clen cartridges" routine a few times.
Looking forward to your help.
Bet regards
MisHap
Solved! Go to Solution.
Accepted Solutions
09-10-2018 10:27 AM
You can try soaking the black cartridge printhead in hot water for a few minutes. (use 1/4 inch of water)
Dry the black cartridge & try printing.
Repeat if required.
If you still are having problems printing then a new black cartridge should solve your problem.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
09-10-2018 10:27 AM
You can try soaking the black cartridge printhead in hot water for a few minutes. (use 1/4 inch of water)
Dry the black cartridge & try printing.
Repeat if required.
If you still are having problems printing then a new black cartridge should solve your problem.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.