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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Missing setup cartridges. Need a bypass for hp envy 5010

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02-12-2020 02:33 PM
Hi, I have just purchased a HP Envy 5010 printer and the setup cartridges are missing. I have some brand new cartridges installed and like a lot of people, have found out you need the setup ones to do a first time setup. I have found a few ways to bypass this on other models but not for an Envy 5010.
02-12-2020 02:38 PM
please see this thread. The bypass method was sent on private message to this user.
I have to be able to use my new printer this evening I have an appointment with the Spanish government office tomorrow and need to print out the forms and content. Please help me the same way this user was helped
02-15-2020 03:25 AM
Hi @Gooey91
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee