My 7525 will not feed paper from the main tray. Msg shows Out Of Paper Load paper in main tray an

[lee1942]

error msg "OUT OF PAPER"  "Load paper in the main tray and touch OK"

[lee1942]

No.  I think this is a hardware problem.  The feed wheels come down but they don"t move the paper.  I think the feed wheels are not loose, not connected to the drive mechanics.

[senan6806]

@lee1942

A warm welcome to HP Community!

Power resetting the printer and cleaning the paper feed rollers may clear the error. Let's try these steps:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove all of your ink cartridges from the printer and close the door

3) Remove the power cord from the back of the printer (Do no press the power button)

4) Clean the electrical contacts, refer to solution 3 from this document.

5) Plug the power cord back into the printer

6) Wait for the printer to turn on completely, then install the ink cartridges.

Let me know how it goes!

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