My Brand New HP Deskjet 2652 will not print Orange or Purple

[awunderlich]

Help! My printer is brand new and it will not print orange, teal or purple. I installed it according to the instructions and there is a color ink cartridge in the printer. Am I missing something? 

[KrazyToad]

@awunderlich

Please clean the ink cartridges and print a Quality Diagnostic Page

1. Make sure to load plain paper into the input tray.

2. Search Windows for your printer model name, and then click the printer name in the list of results.

   HP Printer Assistant opens.

3. Click Maintain Your Printer.

   The printer toolbox opens.

4. On the Device Services tab, click Clean Cartridges .

   A Print Quality Diagnostic page prints.

   Figure : Print Quality Diagnostic page

   

5. Examine the Print Quality Diagnostic page.

   • If the print quality is acceptable, click Done. You can stop troubleshooting.

   • If the print quality is unacceptable, click Second-level Clean to continue the next level of cleaning.

     NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

Let me know if you are able to print in Orange

Keep me posted 😊

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