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‎11-19-2020 10:22 AM

HP Recommended
Product: IMAC
Operating System: macOS 10.14 Mojave

I can't print.  I am receiving a message that says:  "Supply Problem"  - Does anybody knows how to fix this?

Category:
2 REPLIES 2

‎11-21-2020 08:18 AM

HP Recommended

Hello  ,

 

Below are the steps that you need to follow in the order as mentioned ...

Disconnect the printer from the NETWORK

      If on wired network : Unplug the  Ethernet cable from back of the printer.

     If on wireless network : Power of the Wireless router. Turn off the printer.

Wait for 30 seconds. Turn on the printer. 

If the printer is in READY state, on the printer front panel, go to Setup -> Network Setup -> Network Services -> IPv6 -> Off. Turn off the printer. Wait for 30 seconds and then turn on. Try printing , it should work.

 

Regards,
Jabzi

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‎11-23-2020 01:46 PM

HP Recommended

Thanks - but this didn't work.

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