My Deskjet 3755 printer won't print

[Patricox]

My Deskjet 3755 printer won't print. I have put in new ink, and removed the plastic tabs

[Kumar0307]

@Patricox, Welcome to the HP Support Community!

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Do you get a blank sheet when you print?

For now, let us try these steps to resolve this issue:

 Check estimated ink levels

1. Turn on the printer.

2. Click the Apple menu, and then click System Preferences.

3. Depending on your operating system, click Print & Scan or Printers & Scanners.

4. In the Print & Scan or Printers & Scanners window, click the name of your printer, and then click Options & Supplies.

5. Click Supply Levels.

Clean the ink cartridges

1. Click the Apple menu, and then click System Preferences.

2. Depending on your version of OS X, click Print & Scan or Printers & Scanners.

3. In the Print & Scan or Printers & Scanners window, select your printer, and then click Options & Supplies.

4. Click Utility, and then click Open Printer Utility.

   HP Utility opens.

5. Click Clean Printheads , and then click Clean. A Print Quality Diagnostic page prints.

Let me know how this goes.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Patricox]

I checked my ink levels and they are good. 

so I went to your Clean the ink cartridges option. This is what you say: 

"In the Print & Scan or Printers & Scanners window, select your printer, and then click Options & Supplies.

Click Utility, and then click Open Printer Utility."

There is no Utility option in Options & Supplies on my Mac (Version 10.14.6). I have checked this again and again,

What do I do? 

Thanks.

[Kumar0307]

@Patricox

If HP Utility is not available, download and install the printer essential software from here

As this printer does not have a screen, we will have to use the HP Utility to clean the ink cartridges.

Keep me posted.