My HP 4650 is printing everything at a reduced size (like maybe 80%)

[speth]

My HP Officejet 4650 is printing everything at a reduced scale even tho I didn't tell it to. I don't know where that setting is.

[sandytechy20]

@speth

Welcome to HP forums, I see that your printer is printing in a different size.

• Did you make a copy and check if that prints fine?
• When did this issue start?
• Did you change the settings on the printer driver?

Meanwhile:

perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
6. Turn on the printer.

Reply with the requested information for further assistance.

Cheers.

[speth]

Hi,

I followed the steps you recommended but it didn't fix the issue.  I can print the same document from my smartphone (it's an email attachment in Word) and it prints full size.  Do I need to reinstall the printer drivers on the pc?

Thanks.

speth

[sandytechy20]

@speth

Thanks for the reply.

Update the printer firmware

Click here for the steps to update the printer firmware:- Click here

Let me know if that helps.

Cheers.

[speth]

Apparently my firmware is up to date.

[sandytechy20]

@speth

Thanks for writing back to us.

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install full feature for the printer.

Click here to download the driver.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.