My HP 4652 Printer is not printing every line of text

[IA_Mima]

Printer was printing old print jobs and then when trying to print c urrent print job it would not print every line of the print job.....

[Sneha_01]

Hi @IA_Mima 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP 4652 printer is having trouble printing all the lines of text on a current print job, possibly due to issues like printhead problems, ink supply, or software conflicts. Let's go through some troubleshooting steps to help fix this problem:

1. Check Ink Levels

• Ensure that both the black and color cartridges are not low or empty. Even if you're only printing in black, the printer may still require a color cartridge to function properly.
• If your printer is using HP Instant Ink, make sure your subscription is active and that the ink cartridges are properly installed.

How to check ink levels:

• On the printer's display screen, you should see a quick indicator of ink levels.
• Alternatively, you can check ink levels from the HP Smart App or the printer's web interface (if it's connected to your network).

2. Clean the Printhead

• A clogged or dirty printhead could be causing incomplete text printing. Many HP printers, including the 4652, offer an automatic cleaning function that can help.

How to clean the printhead:

1. Open the HP Smart App on your computer or mobile device.
2. Select your printer and go to the Printer Settings or Tools section.
3. Choose the Clean Printhead option and follow the on-screen instructions.

Alternatively, you can perform this from the printer’s control panel:

• On the printer’s display, go to Setup > Tools > Clean Printhead.

3. Perform a Printer Reset

A reset can sometimes resolve errors or glitches that are affecting the print process.

To reset the printer:

1. Turn off the printer and unplug it from the power outlet.
2. Wait for about 60 seconds, then plug the printer back in and turn it on.
3. Try printing again to see if the issue is resolved.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support