My HP 5212 printer gives me many different error codes.

[lilliecat]

My HP 5212 all-in-one wireless printer all of a sudden gives me error codes.   It is only 3 months old.  There is a different code most, if not all the time.  I've tried uninstalling & reinstalling, updating the driver, the HP Print & Scan Doctor, and unplugging for a length of time.  Nothing works.  I can get it to work every once in a while, sometimes for only a short time, then another error.  I've gotten codes starting with "OXB" and codes with"Kernel" in it. 

[sandytechy20]

@lilliecat

Welcome to the HP support community.

Remove the ink cartridges, and reset the printer

1. Remove the ink cartridges from the printer.

2. With the printer turned on, disconnect the power cord from the printer.

3. Unplug the power cord from the power source.

4. Wait at least 60 seconds.

5. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

6. Turn the printer on.

7. Reinsert the ink cartridges, and then close the ink cartridge access door.

8. If you receive a prompt to print a calibration or alignment page, do so.

Update the printer firmware

Here are the steps:- Click here

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[lilliecat]

Unfortunately, this did not fix the problem.  

[sandytechy20]

@lilliecat

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.