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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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If you are printing from Windows then likely the driver has lost the config for duplex. Do the following on your computer: Go to control panel>devices and printers and right click on the icon for your printer. Select "printer properties" from the drop down menu. Click on the "device settings" tab and scroll down the options to find "Duplex unit" and make sure it shows as installed.
If you do not see these options it is likely that Windows has replaced your HP driver with a Microsoft native drive which never offer all the features and options that the HP driver does. In that case, uninstall and reinstall the printer.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
If you are printing from Windows then likely the driver has lost the config for duplex. Do the following on your computer: Go to control panel>devices and printers and right click on the icon for your printer. Select "printer properties" from the drop down menu. Click on the "device settings" tab and scroll down the options to find "Duplex unit" and make sure it shows as installed.
If you do not see these options it is likely that Windows has replaced your HP driver with a Microsoft native drive which never offer all the features and options that the HP driver does. In that case, uninstall and reinstall the printer.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
HP Recommended
As this is a common issue, please click accepted solution so that other struggling users can find this resolution.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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