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THe printer HP2700 has an error message E1.  It won't print.  It was printing fine, did about 15 pages.  There is ink and power and wifi.

A message has appeared on my PC screen that the paper size is wrong.  I am using A4 paper, as before.  THe document size is within the parameters.

I have tried all the usual - switching off, unplugging, trying to clear and start again.  3 days later and it's completely the same.  HELP please!

1 REPLY 1
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@Stroudy

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

I understand you are getting this error on the printer screen. I appreciate your efforts to try and resolve the issue. 
The last thing I can suggest 

  • :heavy_check_mark:Look for jammed paper.
  • :heavy_check_mark:Make sure the ink cartridge carriage moves freely.
  • :heavy_check_mark:Use an automated tool to clean the paper rollers.
  • :heavy_check_mark:Manually clean the paper rollers inside the input tray.

:ballot_box_with_check:Error Displays (Paper Jam) and https://support.hp.com/in-en/document/c06545300 By the end of the article you will be able to isolate the issue.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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