My HP Deskjet Ink Advantage 3835 shows level of cartridge as half-full on its screen but no print

[Akram_Shaik]

My HP Deskjet Ink Advantage 3835 shows the level of a black cartridge as half-full on its screen but no print is coming out on paper

[Jeet_singh]

@Akram_Shaik,

Welcome to HP Support Forums!

I see from your post that you're having issues with the printer not working. No worries, I'll be glad to help you.

To provide you with an accurate solution, I'll need a few more details:

What exactly seems to be an issue with the printer? Do you get any error message while printing on the computer screen.

Did you try to run HP Print and Scan Doctor.

What happens when you try to print the print quality diagnostic report on the printer.

Are you able to make a copy from the printer?

In the meantime, while you respond to this post with the details, let's try these steps here: 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

If you are facing any issue while using the printer then try using HP Print and Scan Doctor (PSDR). PSDR is an automated tool which can diagnose and resolve printing and scanning problems. Please go to this link: HP Printers - Using HP Print and Scan Doctor (Windows)  to download and run HP PSDR. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue.

If the issue persists, I would suggest you try to print the print diagnostics report from the printer or try making a copy from the printer.

Alternatively, I would suggest you follow the steps suggested in the support document for - HP OfficeJet 3830, DeskJet 3830, 5730 Printers - Black or Color Ink Not Printing, Other Print Qualit...

Could you please respond to this post with the details as well as with the results of the troubleshooting as this will help me in further assisting you.

Eagerly waiting for your response!

Regards,