My HP ENVY 4510 printer displays error code 0XB300D006

[AHLPalmUser]

My HP ENVY 4510 All-in-one printer constantly displays the following error code: 0XB300D006 and the three lights next to the display flash in unison. Diagnositic programs find no errors. The test page prints correctly. And pages do print successfully. But after a period of time when the printer is in sleep mode, the screen comes on and displays the error code itemized above. I can't seem to find a place where error codes are listed in HP documentation to see what this error means. Any ideas? Steve E 

[Jay_G24]

Hi @AHLPalmUser,

I'd like to help!

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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