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HP Recommended
HP ENVY 6055 All-In-One Printer

Printer won't print: flashing yellow light in right top corner, flashing white lights on paper tray right corner that flashes from 0 to E. 

1 REPLY 1
HP Recommended

Hi @JAdams69,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

The flashing yellow light and flashing white "E" on your HP ENVY 6055 indicate an error condition. Try these steps to troubleshoot:

Check for Paper Issues

  • Make sure the printer has paper loaded correctly.
  • Remove any jammed paper in the tray or inside the printer.

Check the Ink Cartridges

  • Open the cartridge door and make sure both cartridges are installed correctly.
  • If you recently replaced an ink cartridge, remove and reinsert it firmly.
  • If the ink is low, try replacing the cartridge.

Power Reset the Printer

  • Turn off the printer and unplug it from the power source.
  • Wait 1-2 minutes, then plug it back in and turn it on.

Check Wireless Connection

  • If using Wi-Fi, make sure the printer is connected to the correct network.
  • Restart your router and try printing again.

Use HP Smart App

  • Open the HP Smart App on your phone or PC.
  • Go to "Printer Status" and check for any error messages.

If the problem persists, let me know what you see in the HP Smart App or on the printer screen, and I can guide you further! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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