My HP Envoy 5660 keeps printing the same page over and over and won't stop.

[KarilynMarie]

My HP 5660 printer won't stop printing the same page over and over and over. I've tried cancelling, unplugging, turning off the computer and the printer, when I turn the printer on it starts printing again, same page. Help!

[sandytechy20]

@KarilynMarie

Welcome to the HP support community.

I understand that your printer is printing same page, I am glad to assist you.

This seems to be a driver issue, Uninstall the printer driver from root level and reinstall the driver to fix the issue.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer using HP Smart app

Click here to download

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.