-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My HP Envy 4250 is flashing the menu lights and haserror co...

Create an account on the HP Community to personalize your profile and ask a question
03-11-2024 09:16 AM
My HP Envy 4250 is flashing the menu lights and error OXB86B7430 ON THE SCREEN. What does this mean? How do I fix it?
Solved! Go to Solution.
Accepted Solutions
03-13-2024 12:13 PM
Hi @Mob75,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code "OXB86B7430" on your HP Envy 4250 indicates a problem with the printer's hardware or software. Here's what you can do to try and fix it.
- Restart the Printer: Sometimes, a simple restart can resolve temporary issues. Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again.
- Check for Paper Jams: Paper jams are a common cause of printer errors. Open the printer's access doors and check for any paper jams or obstructions. If you find any, carefully remove them.
- Update Printer Firmware: Make sure your printer's firmware is up to date. You can usually find firmware updates on the HP website. Download and install any available updates following the instructions provided.
- Check Ink or Toner Cartridges: Ensure that the ink or toner cartridges are properly installed and not empty. Replace any cartridges that are low or empty.
- Reset the Printer: Try resetting the printer to its factory defaults. Instructions for resetting the printer can usually be found in the user manual or on the HP support website.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator
03-13-2024 12:13 PM
Hi @Mob75,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code "OXB86B7430" on your HP Envy 4250 indicates a problem with the printer's hardware or software. Here's what you can do to try and fix it.
- Restart the Printer: Sometimes, a simple restart can resolve temporary issues. Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again.
- Check for Paper Jams: Paper jams are a common cause of printer errors. Open the printer's access doors and check for any paper jams or obstructions. If you find any, carefully remove them.
- Update Printer Firmware: Make sure your printer's firmware is up to date. You can usually find firmware updates on the HP website. Download and install any available updates following the instructions provided.
- Check Ink or Toner Cartridges: Ensure that the ink or toner cartridges are properly installed and not empty. Replace any cartridges that are low or empty.
- Reset the Printer: Try resetting the printer to its factory defaults. Instructions for resetting the printer can usually be found in the user manual or on the HP support website.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator