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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My HP Envy 4520 printer - Print is VERY FADED/FAINT

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08-15-2019 01:52 PM
Welcome to HP support community.
Did you make a copy and check if that prints fine?
Meanwhile:
Print a Print Quality Diagnostic report
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Make sure to load the input tray with plain, white paper.
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On the printer control panel, swipe the display to the left, and then touch Setup
.
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Touch Tools.
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Swipe up on the display, and then touch Print Quality Report.
A Print Quality Diagnostic report prints.
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Keep the Print Quality Diagnostic report for easy reference later in this document.
Clean the ink cartridges
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Make sure to load the input tray with plain, white paper.
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On the printer control panel, swipe the display to the left, then touch Setup
.
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Touch Tools, then touch Clean Cartridges.
The printer prints a Print Quality Diagnostic report.
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Examine the print quality on the Print Quality Diagnostic report.
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If the print quality is acceptable, click No. You can stop troubleshooting.
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If the print quality is unacceptable, click Yes when prompted to perform the next level of cleaning.
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You can refer this HP document for more assistance:- Click here
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee