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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My HP Laserjet 3030 printer prints white pages

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07-11-2020 09:32 AM
I have an HP Laserjet 3030 printer that has worked really well for me for a few years.
Last month, the print on paper seemed to fade away, so I shook the cartridge a few times and continued to print for a few weeks.
That seemed to solve the problem till the printing stopped working all together.
I thought it may have been the cartridge, so got a few laser printer toners (not cartridge) from amazon and thought that may solve the problem.
Inserting the new toners did not solve the problem. I have a feeling the drum may be busted. Is there a way to fix the drum?
Is there any way to identify if the drum is the problem?
I did some basic troubleshooting - set the printer settings to factory default and try to print (no luck!). I know the printer toner is good, just have to figure out why I get sheets of white paper when I print the test page.
Your suggestions and ideas are much appreciated. Thank you.
07-11-2020 10:25 AM - edited 07-11-2020 10:26 AM
It can happen on that printer model that laser shutter plastic pin breaks off so the laser is closed all the time and the result is printing white pages.
Check your printer cartridge access door for plastic pin 1 cm long not broken or bended