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HP OfficeJet 4650
Microsoft Windows 10 (64-bit)

After an overnight Microsoft update, I was no longer able to get the print in color option on my HP printer.  When I install ink cartridges, the test page prints out in color and items printed off the web print in color.  I can't get an option to print in color on my card printing program or on Microsoft word documents.  

1 REPLY 1
HP Recommended

@Jen2H 

 

Please use from application

 

(a) Click Print,

(b) Select Printer properties,

(c) Select Grayscale Off,

(d) Now Print

 

Note: you can keep this as default for the application

 

Regards.

BH
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