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1 ACCEPTED SOLUTION

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@Chro_man

 

Welcome to the HP Support Community.

 

Does this happen while copying too? What was the issue you were facing with the old inks?

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Try the steps from here: https://support.hp.com/in-en/document/c06260268

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 

 

 


I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Chro_man

 

Welcome to the HP Support Community.

 

Does this happen while copying too? What was the issue you were facing with the old inks?

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Try the steps from here: https://support.hp.com/in-en/document/c06260268

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 

 

 


I am an HP Employee

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