My HP Photosmart 6520 e-All-in-One Printer has stopped printing anything I send to it.

[randais]

My HP Photosmart 6520 e-All-in-One Printer has stopped printing anything I send to it.
It will "print", or at least go through the motions, but all I get is a blank page.

[Betty0610]

@randais

Welcome to the HP Support Community.

To which device is your Printer connected to? Does this happen on copies too?

Do you get any error?

Let us know 🙂

Thanks!

[randais]

Ok sorry, just found it, this is a new format for me.
My printed is connected to my HP desktop and 2 HP laptops, wirelessly and has been for years.
Yes, it does it with copying as well. I do not get any error in fact the printer acts like it is printing normally.

[Betty0610]

Let's try to reset the Printer here:

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

Also, let's update the Printer: https://support.hp.com/us-en/document/ish_1776648-1643972-16

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[randais]

I have tried the hard reboot previously to no avail.
I attempted to download the updates, thinking those will require a computer reboot, correct?
That's next.

[randais]

No, it did not help.

[Betty0610]

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!