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Coloe Laser Jet Pro MFP M283cdw

1 REPLY 1
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Hi @Sweetypie66,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP Color LaserJet Pro MFP M283cdw is not printing after adding paper, there could be a few potential reasons and troubleshooting steps you can try.

 

  • Check Paper Tray Alignment: Ensure that the paper is properly aligned in the tray. Make sure it's not skewed or too tightly packed, as this can cause feeding issues.
  • Paper Type and Size Settings: Verify that the paper type and size settings on the printer match the paper you've added. Incorrect settings can lead to paper jam or printing issues.
  • Printer Driver: Update or reinstall the printer driver on your computer. Sometimes, outdated or corrupted drivers can cause printing problems.
  • Paper Jam: Even if you've added paper, there might be a paper jam inside the printer that's preventing it from printing. Open the printer's access doors and check for any jammed paper. If you find any, carefully remove it.
  • Restart Printer: Turn off the printer, unplug it from the power source, wait for a couple of minutes, and then plug it back in. This can sometimes resolve temporary glitches.
  • Reset Printer: Many printers have a reset option in the settings menu. Check your printer's user manual for instructions on how to perform a reset.
  • Check Toner Levels: Ensure that the toner cartridges are not empty or low. If any of them are low, replace them according to the printer's instructions.
  • Test Print: Try printing a test page directly from the printer's control panel. This can help determine if the issue is with the printer itself or with the connection to your computer.
  • Check for Firmware Updates: Make sure your printer's firmware is up to date. HP often releases firmware updates to fix bugs and improve performance.

 

By following these steps, you should be able to diagnose and hopefully resolve the issue with your HP Color LaserJet Pro MFP M283cdw.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.