My HP printer show "out of paper" when paper tray is full.

[B52Navigator]

My HP Envy 5540 printer shows "our of paper" when paper tray has paper in it.  There is no paper jam and I cleaned the inside of the printer with pressurized air to remove any dust or foreign matter. 

[Raj_05]

Hi @B52Navigator,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Envy 5540 printer is displaying an "out of paper" error even when the paper tray is full and there's no visible paper jam, there are a few troubleshooting steps you can try.

• Check Paper Alignment: Make sure the paper is loaded correctly in the tray and that the guides are properly adjusted to hold the paper in place.
• Reset the Printer: Turn off the printer, unplug it from the power source, and wait for about 1-2 minutes. Then plug it back in and turn it on. This can sometimes reset the printer's sensors and resolve the issue.
• Update Printer Firmware: Ensure that your printer has the latest firmware installed. Sometimes, firmware updates can fix bugs and improve performance.
• Check Paper Type and Condition: Ensure that you are using the correct type and size of paper that is supported by your printer. Also, make sure the paper is not wrinkled, bent, or damaged in any way.
• Clean Paper Feed Rollers: Use a lint-free cloth lightly dampened with water to clean the paper feed rollers. Dust and debris on the rollers can sometimes cause paper feed issues.
• Inspect Paper Tray Sensors: There might be a sensor in the paper tray that detects the presence of paper. Check if it's obstructed or malfunctioning. Gently clean the area around the sensor.
• Try Different Paper: If possible, try using a different brand or type of paper to see if the issue persists. Sometimes, certain types of paper can cause feeding problems.

By systematically going through these steps, you should be able to identify and resolve the issue with the "out of paper" error on your HP Envy 5540 printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support