My LaserJet Pro M281fdw printer is printing multiple pages after each print job.

[britluv]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: My LaserJet Pro M201dw printer is printing multiple pages af... - HP Support Community - 8711270

Reply:

I have the same problem with my MFP M281fdw. The pages start with:

Content - Length: (a number that varies)

Content - Type: application/ipp

HOST: localhost

(numbers/letters that vary) attributes-charset(shamrock symbol)utf-8Httributes-natural-language(symbol)enEprinter-uri(symbol)ipp:/

Then it prints on the back page the same thing, except the number in Content-Length will be different. Also the numbers/characters at the beginning of the last line will be different

This happens both from printing from Word and also printing from photos.  Usually there are two of these pages immediately after the item prints, and then after a long wait, there will be one more page print out.

However, overnight, the printer went through half a ream of paper printing these pages out. It only stopped because the tray was empty.

I have tried numerous corrections: hard reset of printer; gone into print queue to delete but no documents shown in queue, stopped print spooling, unplugged printer and restarted it and computer, etc.  Nothing has worked.

[britluv]

My full post did not print, here's the additional information. This has happened from both word and photos.  Usually after an item prints, there are two of these pages immediately and then a long wait until a third one prints. They are all printing front and back with the same thing (although numbers change).  But this morning I found that the printer had printed out half a ream of these pages. It only stopped because the tray ran out of paper. I have tried numerous suggestions to correct. I have done a hard reset of the printer; went to print queue to delete print jobs, but it did not show any; stopped/started printing spooler; unplugged printer & restarted it & computer; etc. This printer is relatively new. I have a new computer with Windows 11.  This issue has only just started happening this week. Prior I had no problems with printing.

[Rainbow23]

Hi @britluv,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I suggest that you follow the steps listed below to update the firmware from HP Smart App.

1. Go to 123.hp.com (Android, Apple iOS, iPad OS), or HP Smart - Microsoft Store (Windows), or HP Smart - Mac App Store (Mac) (if not installed).

2. After completing the printer setup, click or tap on the printer’s name.

NOTE: Menu names, locations, and available settings vary by printer model.

3. Under Advanced, select Printer Home Page (EWS) or Advanced Settings.

4. Click or tap Tools or Web Services.

5. Click or tap Printer Updates or Product Update, and then click or tap Check Now.

You may also refer to this weblink: https://support.hp.com/us-en/document/ish_1776648-1643972-16 

I hope this helps.
Take care and have a good day ahead.

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