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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My OfficeJet Pro 6975 printer isn't printing in color

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05-19-2020 12:50 AM - edited 05-19-2020 12:52 AM
My OfficeJet Pro 6975 printer isn't printing in color. I recently installed new ink cartridges and the printer is only printing black and white. I've selected color everywhere a print window is shown and still--no color.
05-25-2020 12:57 PM
Welcome to HP support community.
Did you make a copy and check if that prints fine?
Meanwhile:
Print a Print Quality Diagnostic Page
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Load plain white paper in the input tray.
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From the printer control panel, open the Setup
menu.
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Open the Reports or Tools menu.
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Touch Print Quality Report.
A Print Quality Diagnostic Page prints.
If that does not print fine, try the steps mentioned in this HP document to fix the issue:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee