My Printer is "Ready" but it is not printing

[KMAC2023]

Printer says "Ready"  but nothing prints.

[Raj_05]

Hi @KMAC2023,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet Plus 4140 All-in-One Printer shows as "Ready" but is not printing, follow these troubleshooting steps.

Check the Printer Queue

• Open the printer queue on your computer:
  • Windows: Go to Control Panel > Devices and Printers, right-click your printer, and select See what's printing.
  • Mac: Go to System Preferences > Printers & Scanners, select your printer, and open the queue.
• Cancel any pending or stuck print jobs:
  • Right-click each job and choose Cancel or select all and clear the queue.

Restart the Printer

• Power off the printer, unplug it from the power source, and wait for 60 seconds.
• Plug it back in, turn it on, and check if it prints.

Check the Connection

• Wireless Connection:
  • Ensure the printer is connected to the correct Wi-Fi network.
  • Test the connection by printing a network configuration report:
    • Hold the Information button until all control panel buttons light up, then press the Information button and Resume button simultaneously.
  • Verify the printer's IP address matches your computer's network.
• USB Connection:
  • Ensure the USB cable is firmly connected to both the printer and computer.
  • Try using a different USB port.

Check Ink and Paper

• Ensure the printer has enough ink in the cartridges and that they are properly installed.
• Check the paper tray for proper loading and no paper jams.

[Raj_05]

Run HP Print and Scan Doctor (Windows Only)

• Download and run HP Print and Scan Doctor.
• Use the tool to automatically diagnose and resolve issues.

Reinstall the Printer Driver

• Windows:
  • Uninstall the printer software via Control Panel > Programs > Uninstall a Program.
  • Download and install the latest drivers from the HP Support page.
• Mac:
  • Remove the printer from System Preferences > Printers & Scanners.
  • Re-add the printer and let macOS install the drivers.

Perform a Factory Reset

• Restore the printer to factory settings:
  • Turn the printer on.
  • Press and hold the Cancel and Wireless buttons for about 5 seconds until the power light flashes.
  • Reconfigure the printer using the HP Smart app.

Test Printing from Another Device

• Try printing from a different computer, phone, or tablet to isolate the issue.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Fordo38]

Method: Hp Printer Not Printing Colour IF Not Printing Try The Not Printing Instruction Below First.

Create a TCP/IP port
1. Open Printer Properties:
a. Click the Windows search icon, type ‘Printers’ and then open the Printers & Scanners or Devices & Printers settings.
b. Select your printer and click Manage. If there is no Manage option, right-click the printer.
c. Click Printer properties.
d. Click the Ports tab.

2. If the selected port is not a TCP/IP port, we need to create one.

3. Click the General tab and copy the IP address in the Location field. The IP address is the series of 4 numbers separated by dots, after ‘http://’ and before the ‘:’.
4. b. Return to the Ports tab, and click Add Port.

c. Select Standard TCP/IP Port, and then click New Port.
d. In the Add Standard TCP/IP Printer Port Wizard, click Next.
e. Enter the IP address which you copied earlier and a name for the port, and then click Next.
f. Click Finish to close the wizard.
g. Select the new port, click Apply, and close the Printer Properties dialog.

5. Finish setting printer preferences:
a. Click the Windows search icon, type ‘Printers’ and then open the Printers & Scanners or Devices & Printers settings again. There will be two icons for your printer.
b. Select one of the icons for your printer and click Manage. If there is no Manage option, right-click the icon. If you see Printer Properties, click it. If you see Scan Properties, click the back arrow, open the other printer, and click Printer Properties.
c. Click the Device Settings tab.
d. Change “Automatic Configuration” to “Update Now”. It will revert to ‘Off’, but ignore this and click Apply. Close the Printer properties dialog.
e. In the application you want to print from, click Print, and then Printer Properties. On the Paper/Quality tab, select Color and click OK.

6. Try printing again.
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Not Printing.
Go to Hp printer and find the printers ip address which is 192.168.0.??
( - = Select )
1. Go to control Panel - devices & printers - printer scanners - Hp printer
2. Go to printer properties - Ports - Enable bidirectional support.
3. Left click the port ip address in the list above - config port - In the name or ip address box and enter printers ip address 192.168.0.??
4. Click apply