-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My black and white pictures are printing with a green tint

Create an account on the HP Community to personalize your profile and ask a question
02-03-2019 12:40 PM
Welcome to the HP Support Community.
Does this happen while copying too?
Print a Print Quality Diagnostic report from the printer control panel, then evaluate the results.
-
Make sure to load the input tray with plain, white paper.
-
On the printer control panel, swipe the display to the left, and then touch Setup
.
-
Touch Tools.
-
Swipe up on the display, and then touch Print Quality Report.
A Print Quality Diagnostic report prints.
Let me know how this report looks.
Cleaning the ink cartridges can improve print quality. Clean the ink cartridges from the printer control panel, then evaluate the results.
NOTE:To avoid issues that require cleaning, always turn the printer off with the Power button.
-
Make sure to load the input tray with plain, white paper.
-
On the printer control panel, swipe the display to the left, then touch Setup
.
-
Touch Tools, then touch Clean Cartridges.
-
Examine the print quality on the Print Quality Diagnostic report.
-
If the print quality is acceptable, click No. You can stop troubleshooting.
-
If the print quality is unacceptable, click Yes when prompted to perform the next level of cleaning.
-
NOTE:
If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-officejet-4650-all-in-one-printer-series/5447930/document/c0...
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee